You can send a message to us using the form below.
If you need any additional information or help with anything, please contact us. Our courteous Customer Care representatives will help you.
Please contact Customer Care during regular business hours (9am-5pm EST). We are extremely proud to be offering outstanding customer service for DR-HO' S® brand of products for over 10 years.
| Toll Free USA & Canada |
1-877-DrHoNow (1-877-374-6669) |
| Local & International Call |
905-471-4735 |
| Toll Free Fax |
1-877-836-7466 |
Mailing Address in USA
(Not for returned items) |
DR-HO' S®
P.O. Box 13184
Bridgeport , CT 06673-3184
USA |
| Mailing Address in Canada |
DR-HO' S®
145 Anderson Ave.
Markham, ON L6E 1A4
Canada |
Hours |
Monday, Wednesday & Friday
from 9am - 5pm EST |
| Tuesday & Thursday
from 9am - 7pm EST |
| Saturday
from 10am - 4pm EST |
Volume Discounted Shipping
With DR-HO' S® Volume Discounted Shipping you can order as much as you want without worrying about paying additional shipping fees per product. You just pay one flat fee*.
We understand how costly shipping fees can be. With DR-HO' S® Volume Discounted Shipping our goal is to reward you with more savings when you order more.
Order products for friends and family and take advantage of DR-HO' S® special Volume Discounted Shipping system today!
Subtotal (before tax & shipping) |
Regular shipping cost |
| Up to $50.00 |
$5.99 |
| $50.01 - $84.00 |
$7.99 |
| $84.01 - $229.99 |
$9.99 |
$230.00 + |
$19.99 |
|
| * Flat fee dependant upon order subtotal. |
| * Please note that S&H for the DR-HO'S® Decompression Belt starts at $15.99 for Canadian orders and $19.99 US and International orders. |
| * Additional $10 shipping fee applies to all orders shipped to HI, AK, PR, AS, GU, VI. |
Need your order faster? Get your order in 5-7 business days for just $15 more. |
30 Day Money Back Guarantee
Our products are manufactured to the highest quality. Our products come with a
30 day money back guarantee. For any products that you have purchased DIRECTLY FROM US, you can return it to us within 30 days for a full refund of the purchase price (not including the shipping and handling) if you are not satisfied.
For a prompt refund, please call our customer care line to obtain a return authorization number first. Please include the following when returning your product to us:
- a copy of the bill of sale
- a short note
- Your name; mailing address; telephone number and the method of payment that you used for the purchase
Before you return the product to us, if you have any concerns about the operation and use of the product, you can call our customer service representatives. Sometimes, a little advice over the phone can help you get the results that you want with our products.
In USA or International:
- Aopy o cf the bill of sale
- A short note
- Your name; mailing address; telephone number and the method of payment that you used for the purchase.
- We request that you ship returns using UPS, FedEx, or USPS. To protect yourself against loss or damage we recommend that you insure the product(s) for its full value. We are not accountable for packages lost in transit to us. Please be sure to keep any shipping receipts until a credit has been processed to your account. Credit card refunds are normally processed within 2 weeks of receipt of the product at our warehouse. Check refunds may take up to 3 weeks to be processed before being mailed to you.
- Do not send the package C.O.D. it will not be accepted.
In Canada
- A copy of the bill of sale
- A short note
- Your name; mailing address; telephone number and the method of payment that you used for the purchase.
- We request that you ship returns using Canada Post. To protect yourself against loss or damage we recommend that you insure the product(s) for its full value. We are not accountable for packages lost in transit to us. Please be sure to keep any shipping receipts until a credit has been processed to your account. Credit card refunds are normally processed within 2 weeks of receipt of the product at our warehouse. Cheque refunds may take up to 3 weeks to be processed before being mailed to you.
- Do not send the package C.O.D. it will not be accepted.
Before you return the product to us, if you have any concerns about the operation and use of the product, you can call our customer service representatives or refer to your products specific Trouble Shooting info or even Frequently Asked Questions. Sometimes, a little advice over the phone can help you get the results that you want with our products.